Insuritas Launches New Generation Out-Bound Caller ID
Insuritas, the nation’s leading provider of outsourced insurance solutions to financial institutions, announced today that it recently installed Interactive Intelligence® Group’s on-premises IP business communications solution. The solution, which was deployed by Altivon™, an Interactive Intelligence Platinum Elite Partner, provides Insuritas with a unified business communications solution for its contact center as well as enterprise IP telephony and SMS messaging. The same system is used by world-class companies including: Allianz, BMW, Honda and Sony. Among a series of master insurance agency enhancements, the solution features ability to customize outbound caller IDs.